Order Arrival Information

Customers can anticipate the arrival of their ordered items based on the estimated delivery date provided during the checkout process. Packages are delivered within 4 to 10 working days. A confirmation email, inclusive of tracking details, will be sent upon order shipment. While the estimated delivery date is a projection and not guaranteed, it's worth noting that items may arrive earlier than expected.

Available Delivery Options

Our delivery options cater to the convenience of our customers and include the delivery of items to a home or work address.

Package Tracking Process

Upon dispatch, a confirmation email with tracking information will be sent to customers. The package is typically dispatched within 24 to 48 hours. Alternatively, customers can track their order by visiting the "Order History" section under "My Account." By clicking on the order number, users can access comprehensive order details, including the tracking number, which leads directly to the shipping carrier's website. This enables customers to monitor the progress of their shipment.

Shipping Costs Calculation

Shipping costs are automatically calculated during the checkout process. The final amount is dependent on the delivery address. It's important to note that if a country is not visible in the shipping options during checkout, it is likely that we do not currently offer shipping to that location.

Choice of Shipping Carrier

We exclusively utilize DHL as the carrier for our shipments to the designated country. DHL operates deliveries Monday through Friday from 8 A.M. to 8 P.M. To ensure a successful delivery, customers are encouraged to choose a delivery address where they will be present during these hours.

Delivery Details and Variables

Delivery schedules are contingent on product availability and the clearance of payment. Actual delivery times may vary based on the shipping location. During the checkout process, customers are prompted to provide a telephone number, which is crucial if the courier requires additional information for a successful delivery. Additionally, customers are asked to provide an email address for order confirmation.

Shipping Destinations

Presently, our shipping services extend to cover locations across INDIA.

This comprehensive shipping policy aims to provide customers with clarity and transparency regarding the order arrival process, available delivery options, tracking procedures, shipping costs, carrier and supported shipping destinations.